Case examples

These pages give stories about the work. They describe the present situation, what we did about it and the results.

  • Consultancy to a Director

    A Director had less than a day to turn around an IT project that was going horribly wrong. We talked about it for an afternoon and decided what to do. He did it, and it worked.

  • Crisis Counselling

    A man was being intimidating and verbally abusive. His job was on the line if he did not change his behaviour. I helped him understand himself better and he changed permanently.

  • Designing developmental workshops for a client

    A European Employee Development Director wanted to develop people and teams across Europe, including Eastern Europe and Russia. I helped him design, develop and test workshops which he ran successfully across Europe, with excellent results.

  • Improving a complex system

    An organisation had a complex system for testing a potentially hazardous raw material. The manager and I helped the operators of the system simplify and improve it themselves.

  • Intercultural workshops

    This is a story about a recent piece of work designing intercultural workshops. It shows how I worked with a client and what came from it.

  • Preventing a major strike

    A major strike threatened that could have had serious economic and human consequences. I helped the managers share their best thinking and prevent it.

  • Profiling excellent performers

    This describes work to discover what made the very best sales people in a computer company special. The results were surprising and helped guide recruitment, training and development decisions.

  • Team Building

    Team members had uncomfortable personal relationships that reduced their effectiveness. A tailored team building workshop solved the problem

  • Team of Two of Manager and PA

    This describes work to develop manager and PA teams using a simple tool - the Team of Two. Most pairs found this easy and helpful to use to help the work together be more efficient and more enjoyable.