Rough notes on Influencing What is Effective Influencing When the person we want to influence (the client) gets what they want by doing what we want, it is a win-win. How do you do it? You build trust, so the client is comfortable talking to you openly. You listen and ask questions to understand what […]
Author: nickheap
Do we need a “Love School”?
Do we need a “Love School”? How would we teach it? When I look around the world, I see people and organisations, like banks, driven by and addicted to greed. I also see countries spending vast resources on “defence”, driven partly by fear and partly by greed. The profits of defence industries are enormous. People […]
From Ego to Eco: A joyous and enriching journey
From Ego to Eco. A joyous and enriching journey Introduction Every day we hear more about the dire situation our unthinking treatment of our planetary home is causing. It is profoundly depressing. Then we hear that we will have to give up so much of what we take for granted and think we need and […]
The Sacrament of Presence
The Sacrament of Presence from New City March 2018 REFLECTION – Elisabeth Ohlbock, from Belfast, reflects on the importance of being fully present for one another. Most Saturday mornings I look forward to the video-call appointments with my 41/2-year-old niece Karolina, who lives in Austria. We read storybooks, play hide-and-seek or engage in role-plays during […]
Not a “Calling”, an “Instruction”!
I trained as a scientist, have a Ph D in Chemistry and followed it with two years of research at the University of Chicago. Then I joined ICI, a world-class chemical company, as a “Senior Research Scientist”. The company wanted its scientists to learn how to work better together with people. (Academic research is usually […]
Changing the Conversation about Corona Virus
Try asking each other, or your clients, these questions. They may sow some hope in these challenging times. You have been through challenging times before, tell your story about one where you came through it triumphantly. What helped you do so? What skills and strengths and inner resources did you draw on? What did other […]
How to be Happier
Try this. Ask a friend or a group of friends to tell you stories about times when they were happy. Just listen and encourage everyone else to listen. Join in yourself. Then do the same about times when they and you made someone else happy. You will be astonished how interesting, inspiring and enjoyable this […]
The Joy of Managing Change
We often think that managing change has to be a struggle. People talk about managers “Driving Change” or “Pushing Through Change”, these anticipate resistance and don’t sound much fun at all. It doesn’t have to be like this! There is a much better way. Instead of the old “Problem Solving” approach, “Find out what is […]