|Previous Page||Print this page|
Roger Harrison first described Role Negotiation.
The expectations of others largely decide a person's role. When these are clear, role conflict and role ambiguity can reduce. Everyone knows what everyone else expects. Role negotiation is a process for clarifying these expectations. You negotiate with an individual not a group.
Say "Of course I will accede to your request". This would be sensible if the request is easy and gives you an immediate benefit.
Say "I can't do that because......" The request might violate your values, by being (say) unethical, or it might be politically impossible..
Say "I would be prepared to meet your request if you would help me with this one of mine". The request might not give you an immediate benefit and demand work. Acceding would help your colleague and the team. You would also get something back directly.
4 The parties record and preferably display their agreements. This helps people to follow through with their decisions.
Please use any of the buttons below to share this article more widely.
Phone +44 (0)1707886553, or +44(0)7879861525 email firstname.lastname@example.org or Skype nickheap
Using these materials
There are free articles, exercises, designs, book references and links to other sources about many aspects of personal, team, management and organisation development on this website. I will add other resources as I learn what you want.Follow @nickheap