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|Design for a Team Briefing Session
The manager welcomes people, gives the background to the session, explains that the objectives are to present information about what is happening in the firm, listen to your comments and to test the approach to team briefing. Your comments and ideas are important.
The manager presents the information
Pairs take five minutes each way to explore, What do you think of what you have heard? What else would you like to know? What question would you like to ask?
Encourage each person has a chance to talk and think and that their partner listens well. Shy people may need a quiet time to formulate their thoughts.
Collect up comments and questions from the audience and write these on a flip-chart so important ideas are not lost.
Summarise and respond to the ideas. Answer questions. Try very hard not to be defensive. Ask people for their concerns. It is more usually more valuable to listen sympathetically than to give a quick answer.
Go round the group and ask everyone
Set the time for the next meeting.
Why this approach?
The format meets all these needs. You can also use it for more general communication.
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